|
Quality
and reliability are built
into every DTS product |
| "We
know that we made the right choice with the TDAS system, it is
in my opinion the most user-friendly and reliable system on the
market...”
Gunther
Scheffel
Supervising Engineer
Holden Ltd.
Safety Test Lab |
|
|
WORLDWIDE TECHNICAL SUPPORT
DTS offers support around the clock and around the world. If you need hardware or software assistance, please contact the nearest DTS Technical Support Center. If your question involves DTS hardware, please be prepared to provide model and serial numbers.
All
TDAS equipment is 100% tested to ensure compliance with electrical
specifications and to confirm flawless operation during 100+ G
shock testing. Additionally, our knowledgeable technical support
department is staffed by experienced test engineers and offers
friendly assistance to help you get the most out of your DTS product.
We
understand that dynamic testing is a demanding business, which
occasionally requires late nights and long hours. We will do everything
possible to help ensure that you will get a fast resolution if
you have a problem.
| UNITED STATES — Eastern Standard Time (EST) |
|
Please call DTS North American Support Center
Tel: +1 248 224 1402
Monday through Friday
7:00 AM – 5:00 PM ( Michigan )
After hours, please e-mail support@dtsweb.com
|
|
| UNITED STATES — Pacific Standard Time (PST) |
|
Please call DTS Corporate Headquarters
+1 562 493 0158
Monday through Friday
7:00 AM – 6:00 PM ( Seal Beach , California )
After hours, please e-mail support@dtsweb.com
|
EUROPE |
|
Please call Dave Martin, European Regional Manager
+49 17 11 286 033 (German and English language Support)
Monday through Friday
8:00 AM – 5:00 PM ( Germany )
After hours, please e-mail support@dtsweb.com
|
| ASIA/PACIFIC |
| |
Please call Steve Mitchell, Asia Pacific Regional Manager
+61 43 850 7449
Monday through Friday
8:00 AM – 5:00 PM (Australia)
After hours, please email support@dtsweb.com
|
JAPAN |
|
Please contact DTS Japan Branch office
support.japan@dtsweb.com (Japanese language Support)
Monday through Friday
8:00 AM – 5:00 PM ( Tokyo , Japan )
After hours, please e-mail support@dtsweb.com
|
| ASSISTANCE BY E-MAIL |
If your question or problem is not urgent, please send an e-mail to support@dtsweb.com . Your request will be forwarded to an experienced support team member for assistance. |
|
Technical Resources
Many issues can be resolved with the right information. A number
of informational documents are available on subjects such as:
- TDAS Hardware
and Software Manuals
- Shunt Emulation Overview
- 16-bit vs. 12-bit Noise
- Grounding & Shielding and their affect on noise
Please contact
DTS if you are interested in a particular document or need assistance with other topics. |
|
